Laurinburg assisted living home not allowed to admit new residents


Willow Place Assisted Living and Memory Care Community in Laurinburg is now suspended from admitting new residents into the facility after the N.C. Department of Health and Human Services cited the facility for 16 violations, according to Office of Communications North Carolina Department of Health and Human Services Press Assistant Cobey Culton.

A notice for suspension of admissions says, “conditions in the home are found to be detrimental to the health and safety of the residents.”

The N.C. Department of Health and Human Services also issued a notice of intent to issue a provisional license to Willow Place, meaning the facility would no longer have full license to operate.

Culton said the department hasn’t made a final decision on the facility’s license to operate.

The department started investigating Willow Place back in May. It investigated resident care, reviewed records and interviewed residents, staff and others, as needed.

Some of the noted violations include the following:

  • Failure to assure staffing met minimal requirements according to the census for 26 of 36 shifts.
  • Failure to assure referral and follow-up to meet the routine and acute health care needs for three of 12 sampled residents by not notifying the primary care provider (PCP) of elevated blood sugar results, not obtaining labs as ordered by the PCP, and failing to notify the PCP of a resident’s refusal to wear oxygen as ordered.
  • Failed to have matching therapeutic menus for food service guidance for three of 11 sampled residents with physicians orders or low cholesterol/low fat diets.
  • Failure to ensure sampled residents or the residents’ responsible person were allowed to choose their own physician when the residents were approached to sign a form agreeing to the services of the facility’s medical director; one resident had a diagnosis of Alzheimer’s and was not able to read; another resident had a diagnosis of fronto-temporal dementia and a guardian; another resident had a diagnosis of mental retardation and a guardian; and a fourth resident was visually impaired.

Failure to assure four of 10 sampled staff received six hours of training on the nature and needs of residents residing in a special care unit within a week of training.

Culton said Willow Place has submitted a correction plan.

We’ve requested a copy of that plan once it is made public.

Our repeated calls to Willow Place haven’t been returned.

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