Healthcare website crashes on first day of enrollment
Thu, 03 Oct 2013 02:35:00 GMT —
The government-run healthcare marketplace is up and running, but not as effectively as people hoped.
On Tuesday, so many people visited www.Heathcare.gov, the website crashed in more than a dozen states. On Wednesday, the site was up across much of the country, but still giving people trouble.
We tried going through the process, and had to wait 15-30 minutes to get past the first page. Many people trying to use the site were met with the same message: "We have a lot of visitors on the site right now. Please stay on this page. We're working to make the experience better, and we don't want you to lose your place in line. We'll send you to the login page as soon as we can. Thanks for your patience!"
Once users got past the "busy message" there were still problems with the security questions and other parts of the site.
Staff at Little River Medical Center told Newschannel 15 they were also having some trouble with the website, sometimes even deferring to paper applications. They've still managed to help about 15 people so far, with about 20 appointments scheduled throughout the rest of the week.